Crowdsourcing is a fantastic way to get ideas, feedback, information, and synergistic thinking. As long as you're hanging with the right crowd.
Thinking carefully about who needs to be in the room for your sprint, who should be invited to respond to your survey, or whose opinion will really make a difference when you are interviewing experts for a report, has never been more important.
If you need help deciding who to ask, poll, invite, or share your concept with, just ask. We do that.
Last week was jam-packed with events! We had a great time at one of them, watching startups, students, facilitators and generally-interested folks collaborate to come up with new ideas to help a young business grow and flourish. Everything was going swimmingly, until we heard this:
"The first iteration of our product has had a great response and excellent feedback. With release 2 we hope to find out who our target market is."
SCREEEEEEEEECH! What's wrong with this picture? We love to work with growing companies, helping them develop and build their business model and validate their canvas. Getting them to ship their MVP (minimum viable product) instead of adding every possible feature all at once is exciting! Can you imagine our disappointment when we hear words that mean, "We came up with a solution to a problem, or helped a customer do a job that needs doing...but we don't know who that customer is"?
If you've got a product or a prototype, and you haven't yet validated that there are customers, and who those customers are, you're investing an awful lot of effort in something that may never fly. Wouldn't you rather have a product that really does "sell itself", because it:
Megann and Steve, Partners in PANOPTIKA, are working for our clients every day to help them see everything they need to know to make better decisions in their complex business environment.
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