"Make a u-turn as soon as possible!"
Was she really shrieking at us, the GPS woman? It started to sound that way when we toured Lyon, in the middle of a city-wide tram-track upgrade. Every direction was the wrong direction. Or was it? One day out of a magical vacation a few years ago, we found ourselves in GPS hell. The GPS was not helping, since every one of her directions led us to another detour, or blocked road, or "no exit" sign. Finally, Steve suggested we just shut her off and stop listening. (Perhaps not as gently as that sounds).
We did it. And what happened? Nothing. We took a few twists and turns, saw parts of the old city, Vieux-Lyon, not meant to be on our route, and eventually, we took a beautiful waterside walk. Then we went on our way. Drove to Beaune. Bought some wine. Went back to our rented maison. Made dinner.
What's the point of all this? It's that few things are as urgent as they seem. It is rarely too late. Any direction can end up being the right direction. So the next time someone is barking directions and contradicting them in short order, switch it off. Step back. Think about the outcome you are really trying to achieve, and head in the direction that experience, understanding, instinct and any material fact (like a compass heading, the sun, or data) tells you is right.
I'm Megann Willson and I'm one of the partners here at PANOPTIKA. Steve Willson and I work every day with clients to help them get answers and to see everything they need to know to make better decisions. And sometimes our advice is to stop asking for more answers, and trust what you've already learned, including the data that's right in front of you. You can also find us on Twitter, on LinkedIn, and occasionally on Facebook.
Megann and Steve, Partners in PANOPTIKA, are working for our clients every day to help them see everything they need to know to make better decisions in their complex business environment.
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