Tools serve you, not the other way around

Today M had a conversation with a friend whose business has a number of regulatory hoops that must be jumped in dealing with clients. The business also has certain technologies that are offered as part of the process of working with the organization, but they are not required. The business person is great at networking. At note-taking. At building relationships. But this technology has been confounding and time-consuming.

Here’s the thing. If you are working for someone who requires you to use certain types of software, you must learn it. It’s just how it is. Do what you must to get good at the support systems. Phone a friend, hire help, engage tech support – whatever you must do. BUT…if it isn’t required and it doesn’t work for you, and you have a system that works better to help you meet your goals, ditch it. The purpose of tools isn’t for us to serve the tools. Tools are there to serve us. Digging a trench with a teaspoon serves no one.